Shipping Policy

Shipping Policy for Avouria Online Store
At Avouria, we want your shopping experience to be as enjoyable and hassle-free as possible. Below is our shipping policy to help you understand how we handle orders, deliveries, and any questions you might have about receiving your purchases.

  1. Order Processing Time
    Orders are processed within 1–3 business days, excluding weekends and holidays.
    You will receive a confirmation email once your order has been placed and another when it has been shipped, including tracking information.

  2. Shipping Rates & Delivery Estimates
    Shipping charges for your order will be calculated and displayed at checkout.
    Delivery times vary based on your location and chosen shipping method, but we strive to get your order to you as quickly as possible.

  3. International Shipping
    We currently ship to select international destinations. Additional fees, such as customs duties or taxes, may apply and are the responsibility of the customer.

  4. Order Tracking
    Once your order has shipped, you will receive a tracking number via email, allowing you to monitor your package’s journey.

  5. Shipping Delays
    While we make every effort to deliver your order on time, delays can occasionally occur due to unforeseen circumstances. If your order is significantly delayed, we will notify you promptly.

  6. Lost or Damaged Shipments
    If your package is lost or arrives damaged, please contact us immediately. We’ll work with the carrier to resolve the issue and ensure you receive your order or a replacement.

  7. Contact Us
    For any shipping-related inquiries, feel free to reach out to us at avouriausa@gmail.com. We’re here to help!

By placing an order with Avouria, you agree to this Shipping Policy. We appreciate your trust in us and look forward to delivering products you love, safely and on time.